Frequently Asked Questions

Find the answers, or contact the team!

How do I get access?

To sign in to the app or website, you need to either buy a video course or have an active subscription

What is included in a membership?

Membership includes access to an incredible catalog of videos and live events, discounts, expert online coaching and guidance from the pilot community in the chatroom.

How do I cancel?

If you don’t want to continue, you can cancel your membership at any time and you will continue to have access until the end of your membership term (month/year). Log in to the website, click the DASHBOARD menu, Purchases tab, Cancel ... and your membership will not renew. Please note that there aren’t refunds for partially unused membership periods. 

What is the Refund Policy?

If you are not satisfied with the membership or training courses, you can request a refund within 5 days from the date of purchase and in writing to, including your order number and reason for the refund. The refund will only be made to the original payment method used at the time of purchase and might take 5-10 working days to clear. Services or products already used or accessed may not be eligible for a full refund.

Are payments secure?

Payments are processed by Stripe or Paypal, so the transactions are completely secure and I don't have access to your card details. Please pay by card (if possible) because Paypal takes a larger cut of your subscription.

How do I update my billing information?

Once signed into your account, you can update your billing information by clicking

Profile at the top right. Then select Purchases. Under Payment Method, click on Change Payment Method to update your billing information.

Why is my credit card being declined?

Many credit/debit cards have online purchase restrictions. If your card is being declined, please contact your credit card company to let them know the purchase you would like to make is valid. Also, certain credit/debit cards do not allow for recurring subscription billing, and therefore, may be denied.

Can I play your videos on my TV?

Yes! There is an Android TV app, and you can also Screencast from the Android or iOS apps (using Chromecast or Airplay).

It's too expensive for me!

Consider what a basic paragliding course costs at a good school. Here you will get all that knowledge, in greater depth, plus much more advanced lessons, coaching, demonstrations and skills building, for a fraction of the cost. It's about $1 a day, and you can study as much as you want to, from a huge range of top quality instructional videos. I can guarantee you will learn something every day that will benefit you. I offer you clear guidance from a unique perspective as a highly experienced instructor. The benefits to your safety, enjoyment and performance are far greater than the fee. The member discounts might well save you more money than you ever spend on Fly With Greg. If you really cannot afford it but would like to be part of the Academy, apply for one of the limited places on the Scholarships programme.

How can it be so cheap?

My objective is to share my knowledge to build a global community of informed pilots who are highly skilled. This will improve the whole sport. So I give everyone a lot of my time and share my expertise, answer questions directly, and produce videos regularly. I'm confident that many pilots will join me on my quest, which brings down the individual cost. You can make the magic happen! 

Are these videos on Youtube?

Most of the videos here are unique presentations you won't find anywhere else. My Youtube channel is for entertainment. My website is focused on education (structured learning). So if you are serious about learning to fly well, this is the place to be! 

Can I learn to fly on my own?

It's possible to teach yourself by starting with FLIGHT LEVEL 1, and follow the pathway I have built for you in the Flight Academy. But it will be hard without personal guidance, feedback on your technique and good flying sites. You can make your own decisions about the risk, but I urge you to seek out your local paragliding community, link up with a school, and get some flying friends. A licence is a basic level of proficiency that is not hard to attain, but will get you started on a safe path.

Can I get a flying licence from you?

No. I am independent and my syllabus is designed to elevate your flying skills, regardless of where you are in the world. My videos support your learning progression, deepen your knowledge and develop your understanding to complement your flight training. Your local flight school can issue a licence awarded by your national association.

Can I download the videos?

Only within the app, for offline viewing, where you get a limited time window. Otherwise my videos are only available to stream on PC so you need an internet connection. All content is copyright Greg Hamerton and should not be uploaded elsewhere.


First, check out the HELP CENTRE for information.

For technical or billing problems, please contact

Post your flying questions in the academy chatroom so everyone can learn. 

For anything else email